PRIVACY POLICY
At Steps Along The Way Ltd (“Steps Along The Way” or “us” or “we” or “our”), we respect the privacy rights of our online visitors and recognize the importance of protecting the information we collect about you. Our Privacy Policy is designed to help you understand how we collect, hold, use and disclose personally identifiable information about you.
This policy (together with our Terms and Conditions and any other documents referred to on it) sets out the basis on which we will process any personal data we collect from you, or which you provide to us, in the course of using our site motional.io.
YOUR INFORMATION
When you use our site, there are a number of ways in which you provide information and other data to us. By using the site, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below.
HOW YOUR INFORMATION IS COLLECTED
You may complete forms on our site such as our contact form, or by registering with us online. You may email us or otherwise call us to use our services. We may also collect information through technology such as essential cookies and usage logs.
Steps Along the Way routinely collects three different categories of data:
INFORMATION WE MAY COLLECT ABOUT YOU
From every visit you make to our site, we may automatically collect the following:
HOW YOUR INFORMATION IS USED
We may use your information to:
If you do not want us to use your information for marketing purposes, please tick the relevant box on the form on which you submit your data. You can also contact us directly by emailing support@motional.io
Please note that if you click on, or follow, any links from our site to external websites, our privacy policy will no longer apply. Please check the privacy policies of any such external site before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.
LEGITIMATE INTEREST ASSESSMENT
We use the Campus / Sprint Media Ltd CRM to market to staff within schools we feel might benefit from using Motional.io - this involves broadcasting emails to staff's at work email address (non-personal email address). We also send out information updates to existing Motional.io users through the MailCoach platform. Click here to view our Legitimate Interest Assessment.
The Privacy, GDPR and Data Processing documents for the marketing platforms we use can be found at https://www.sprint-education.co.uk/legal and https://mailcoach.app/privacy-policy.
Any marketing or update email we send includes the option to unsubscribe from future broadcasts.
ACCESS TO INFORMATION (Notice to UK Users)
You have the right under the UK Data Protection Act to access the information which we hold about you. If you wish to exercise this right, please send your request to support@motional.io
STORAGE AND SECURITY
While data is in transit we use TLS 1.3, X25519, and AES_128_GCM. Data at rest is stored in AWS RDS databases which use the industry standard AES-256 encryption algorithm or on encrypted S3 buckets with access restricted.
TRANSFER WINDOW
From 1st Sep 2021 new accounts and subscription renewals will transfer to our new Data Processor Agreement which is now part of our standard T&Cs. We will be deleting data much sooner after the end of a subscription now. When your subscription ends or when you remove a Participant from your account, we start a transfer window of 90 days. We continue to store that data so that the team the Participant moves on to can request permission from you to transfer it to them. This can aid in smooth transitions between settings and improve continuity of approach. You can override this 90 period in your team settings. Bare in mind that whatever period you change it to, that data will be irretrievably destroyed automatically at the end of it. So if one of your staff deletes a Participant or Snapshot by accident, we can recover it back to your account if it is within that transfer window.
ENFORCEMENT
Steps Along the Way regularly reviews its compliance with this Privacy Policy. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personally identifiable information that cannot be resolved between Steps Along the Way and an individual.
If you have a concern about your privacy or you would like to know more about how your personally identifiable information is collected, or used please contact us. We ask that when you contact us with a complaint, please include contact information and clearly describe your complaint. We will respond to your request or complaint within a reasonable time and will let you know next steps in resolving your complaint. If you are not satisfied with our response, you may also contact the Information Commissioner’s Office.
NOTICES AND REVISIONS
We reserve the right to change our Privacy Policy at any time. Non-material changes and clarifications will take effect immediately, and material changes will take effect within 30 days of their posting on the Site (unless we specify a different notice period). If we make changes, we will post them and will indicate on this page the policy’s new effective date. If we make material changes to this policy, we will notify you here, by email, or through notice on our home page. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy practices. Unless stated otherwise in a separate agreement or privacy statement, this Privacy Policy applies to all information that we have about you. We may also issue specific information collection privacy notice from time-to-time relating to particular products or services.
CONTACT US
If you have questions or suggestions about this Privacy Policy, or to make any request described above, please feel free to contact us by email at support@motional.io
"I was originally introduced to Motional in my part time job as Social and Emotional and Mental Health Specialist Teacher for our Local Authority. I thought it was so useful that we then bought it at the school where I work as SENCO. I felt confident that I had a tool to track progress and to evidence the impact of the pastoral provision we were putting in place. I shared what we were using with our family of schools and it was decided that we would buy Motional for all 5 of our primaries so that we had a common assessment tool that would allow us to support the children we had with SEMH needs and track their progress. It has also meant that we can provide comparable assessments for funding requests."
Liz White, Nottingham
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